Customer care
Help with a Newtek product
For complaints, warranty claims and product questions, talk to our customer care team directly.
Complaints and warranty
How to raise a claim
- 1
Keep the original box or coil label. It carries the size, grade and batch.
- 2
Note where you bought it, with the bill if you have it.
- 3
Call 1800 309 6265 or email customercarenewtekkabel@gmail.com with photos of the product and the label.
- 4
Our customer care executive will log the complaint and tell you the next step.
Our liability is limited to repair or replacement of the product. Edge touch switches carry a 5-year warranty.